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U.S. Citizen Services

General Information

In order to provide more effective customer service, all U.S. citizens requiring birth registrations, passport, or notarial services, now need to make an online appointment before visiting our American Citizen Services Unit.  Our appointment system allows our clients to plan their visit in advance, ensures shorter wait times, and allows more efficient handling of individual cases.  

Appointments for routine services are available during the following times:

Monday:           09:00 - 11:00 and 13:00 - 15:00;

Wednesday:     13:00 - 15:00;

Friday:              09:00 - 11:00 and 13:00 - 15:00;

 We are closed on Kyrgyz and American Holidays

Click here to make or cancel an appointment for passport services, consular report of birth abroad, or notarial services.

If you are having an emergency and need to speak to the Embassy, please, call +996 312 59 7000

After Hours Emergency Telephone number:  +996 312 59 7000 (Dial as indicated if calling from the U.S.)