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U.S. Citizen Services

General Information

We accept American citizens on Mondays and Fridays from 9:00am to 12:00pm and from 13:00 to 16:00. We recommend making an appointment by calling the number or by e-mail

If you are having an emergency and need to speak to the Embassy, please call  +996312551241  

After-Hours Emergency Telephone number: +996312551262 (Dial as inidicated if calling from the U.S.)

Thank you.


  • The Department of State Bureau of Consular Affairs is currently experiencing technical problems with our passport/visa system.  This issue is worldwide and is not specific to any particular country, citizenship document, or visa category. We apologize to applicants who are experiencing delays or are unable to obtain a passport, Consular Report of Birth Abroad, or visa at this time. We are working urgently to correct the problem and expect our system to be fully operational again soon.

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